FAQs: NOW: Pensions file formats explained
Where can I access the implementation guides and help material?
Is it possible to create the CSV file manually if my payroll system is not compatible?
When will employees start receiving communication from NOW: Pensions?
What if I don’t have email addresses for my employees to send them statutory communications?
Will the contributions shown in the CSV file always be the amount that is collected?
How do I amend data within the payroll file?
How long after payroll processing date should I submit the file upload?
How do I update an employee record?
How will I know if an employee has opted out?
Can partners use the same email address to receive auto enrolment communications?
Looking for more information?
Our online help centre is constantly being enriched and added to. If you didn’t find the answer you were looking for, hit the ‘Learn more’ button to browse the help centre.
Where can I access the implementation guides and help material?
Is it possible to create the CSV file manually if my payroll system is not compatible?
When will employees start receiving communication from NOW: Pensions?
What if I don’t have email addresses for my employees to send them statutory communications?
Will the contributions shown in the CSV file always be the amount that is collected?
How do I amend data within the payroll file?
How long after payroll processing date should I submit the file upload?
How do I update an employee record?
How will I know if an employee has opted out?
Can partners use the same email address to receive auto enrolment communications?
Looking for more information?
Our online help centre is constantly being enriched and added to. If you didn’t find the answer you were looking for, hit the ‘Learn more’ button to browse the help centre.